“At Creations of the Heart Art, each item is handmade with care, and we want you to love your purchase. Because our products are custom and made-to-order, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll work quickly to resolve the issue with a replacement or store credit. Customers are responsible for providing accurate personalization details and shipping information. Shipping times may vary depending on order volume and customization, but we will always keep you updated. Thank you for supporting a veteran-owned small business — your trust means the world to us!”